At Mix-Living, we stand by the quality of our products. If you’re unsatisfied, our straightforward refund policy ensures fairness and transparency.

Refund Timeframes:

Refunds are processed within 5 business days after we receive and inspect your return.

Funds will return to your original payment method (credit/debit card, Klarna, etc.).

Note for Klarna users: Refunds may take 3-5 additional days to reflect in your account, depending on your provider.

How Refunds Work:

Eligibility:

Items must be returned unused, in original condition, with tags and packaging intact.

Proof of purchase (order number) is required.

Partial Refunds:

Issued if an item is returned damaged, used, or missing parts (e.g., -20% fee for repackaging).

Non-Refundable Items:

Custom-made or personalized products (clearly marked at checkout).

Exceptions:

If an item arrives faulty or damaged, contact us within 48 hours of delivery for a full refund or replacement (no return needed).

Need Help?
Email info@mix-living.com with your order number and details. We’ll resolve issues quickly — because your satisfaction is our priority.

FAQs:

Changed your mind? Refunds are available within 30 days of delivery.

Lost your receipt? We’ll find your order using your email or account details.